Shipping policy
Welcome to Brighture! We strive to provide you with the best products and services. Please read our dropshipping policy carefully before making a purchase.
Order Processing
- All orders are processed within 1-5 business days.
- You will receive an email confirmation once your order is placed, and another email with tracking details when your order is shipped.
Shipping
- As we work with third-party suppliers, shipping times may vary depending on your location.
- Estimated delivery times:
- United States: 7-15 business days
- Canada: 10-20 business days
- Europe: 10-20 business days
- Rest of the World: 15-30 business days
- Shipping delays may occur during holidays or unforeseen events. We appreciate your patience.
Customs and Import Taxes
- International orders may be subject to customs fees, taxes, or duties. These are the responsibility of the buyer.
- Please check your local customs regulations before placing an order.
Returns and Refunds
- Due to the nature of dropshipping, returns are only accepted for defective, damaged, or incorrect items.
- To initiate a return, please contact us at [your email] within 7-14 days of receiving your order.
- Returns must be unused, in their original condition, and in the original packaging.
- Once approved, we will provide you with instructions to ship the item back to our supplier.
- Refunds will be processed once the item is received and inspected. Refunds will be issued to your original payment method.
Order Cancellations
- Orders can only be canceled within 24 hours of placing the order. After this period, the order is sent to our suppliers and cannot be canceled.
Contact Us
If you have any questions or concerns about your order, please reach out to us:
- Email: Support@brightureme.com
Disclaimer: Brighture reserves the right to modify this policy at any time. Please review this policy periodically for updates.